When a payout fails

In short

If a transfer fails or your bank returns it, the money goes straight back to your payable balance and you are notified. Check your payout details; it is sent again with the next daily payout.

What happens

  • The money returns to your payable balance. Nothing is lost.
  • You get a notification with the reason, if the bank gave one.
  • It is sent again with the next daily payout.

What to do

  1. Check your UPI ID or bank account. See Add or change payout details.
  2. Fix anything that is wrong. The next payout uses the new details.

A payout shows as sent but has not arrived

UPI is usually instant; bank transfers can take a few hours. If it has been more than a working day, use Support & help in the profile menu and include the payout date and amount from your Earnings page. See Getting help.

More in Earnings & payouts

Still need help?

Write to support@viewzar.com. If you are signed in, use Support & help in the profile menu so we know who is writing.

Contact support