Submission statuses
Under review means the brand or our team is checking it. Action required means we need something from you. Approved means views are counting. Paid out means everything it earned has been paid. Rejected and Closed mean it no longer earns.
Open My submissions in the left menu to see all your reels. Each card shows the campaign, the account, the views you reported, verified views, what it has earned, and its status.
| Status | What it means | What you do |
|---|---|---|
| Under review | The brand has up to 48 hours to approve it. It also shows while our team checks a reel or a dispute is open. | Nothing. We notify you of the decision. |
| Action required | We need something from you. The reason is shown on the submission. | Follow the instruction on the submission page. |
| Approved | The brand approved it, or did not answer in time. Views are being counted and earnings are building up or waiting in the hold. | Keep the reel up for the whole tracking period. |
| Paid out | Tracking is over and everything it earned has been paid to you. | Nothing. |
| Rejected | It did not meet the brief or a rule, or it was not eligible. The reason is shown. | Read the reason. If you think it is wrong, see Disagreeing with a decision. |
| Closed | Tracking is over and it earned nothing, for example because it stayed below the minimum views. | Nothing. |
Open any submission to see its details: the account and followers when submitted, the link, the figures you reported against the verified count, earnings by day and the latest readings.
More in Submissions & review
Click "+ Submit" at the top right. Choose the campaign you booked and the account you posted from, paste the link to the reel, enter its views (and likes, comments and shares if you like), check the summary and click "Submit for review".
The brand has 48 hours to approve or reject a reel against its brief. If it does not answer in time, the reel is approved automatically. Our team may also check reels, and views keep counting during checks.
You can change the reel link and the figures for 24 hours after submitting, or until the brand approves it. You can delete a submission until any of its money has been paid out to you.
If a brand rejects or disputes your reel, or you receive a strike you think is wrong, contact support from the profile menu with the submission link. A person reviews every case.
Still need help?
Write to support@viewzar.com. If you are signed in, use Support & help in the profile menu so we know who is writing.