Reset your password

In short

On the sign-in page click "Forgot password?", enter your username, email or mobile, and open the link we email you within an hour. If your account has no email, sign in with a code to your mobile instead.

  1. On Sign in, click Forgot password?, or go to /forgot-password.
  2. Enter your username, email or mobile number.
  3. We email a reset link to the address on your account. It works for 1 hour, once.
  4. Open it, choose a new password, and save. You are signed in, and other devices are signed out.

No email arrived

  • Check spam.
  • The link goes only to the email saved on your account. If your account has no email (for example you signed up with your mobile only), no link is sent. Sign in with Code to mobile instead, then add an email and a password in My account.
  • You can request up to 5 links an hour.

Password rules

At least 8 characters. Very common passwords are refused.

More in Account & login

Still need help?

Write to support@viewzar.com. If you are signed in, use Support & help in the profile menu so we know who is writing.

Contact support