Add money to your wallet
Open Wallet. Pay online by UPI, card or netbanking (₹1,000 minimum), or pay by payment link or bank transfer and click "Report payment" so we credit it. Every top-up gets an invoice. Campaigns run on prepaid money only.
Open Wallet in the left menu. There are two ways to add money.
Pay online
- In Add money online, pick an amount or type one, from ₹1,000 to ₹1,00,00,000.
- Pay by UPI, card or netbanking.
- The money appears in your wallet as soon as the payment is confirmed.
Pay by payment link or bank transfer
- Write to support@viewzar.com. We send a payment link or our bank details, with a GST invoice.
- Pay.
- Back in Wallet, under Already paid? Tell us, enter the amount, how you paid and the UTR or transaction reference, then click Report payment.
- We match it against our bank statement and credit your wallet, usually the same day. You get a notification when it is credited.
Invoices
Every top-up is listed under Invoices and top-ups, with its invoice number and status.
Prepaid only
Campaigns spend only money already in your wallet. There are no pay-later or credit terms. Unspent money stays yours. See Refunds.
During the launch offer, we add extra credit to what you load. See The launch offer.
More in Wallet & billing
While the launch offer runs, we add 50% on top of what you load, up to ₹5,000 per brand. For example, load ₹10,000 and get ₹5,000 extra. The extra is credit for campaign spend only and is never refunded or withdrawn.
The Wallet shows four figures. Your money, available is free to put into campaigns. Matched credit is launch credit. Reserved + in hold is set aside for bookings or earned and waiting out the hold. Spent has been paid to creators.
You can get back unspent money you paid in, within 30 days of your last top-up. Request it on the Wallet page; it goes back the way you paid. Matched credit is never refunded, and money already earned by creators cannot come back.
Still need help?
Write to support@viewzar.com. If you are signed in, use Support & help in the profile menu so we know who is writing.