# Getting help and contacting support

Search this Help Center first. To reach the team, open the profile menu and choose "Support & help", or email support@viewzar.com.

## Search the Help Center

The Help Center at [/help](/help) covers how everything works for creators and brands. Use the search box at the top.

## Contact support

- **Signed in:** open the profile menu (your initials, top right) and choose **Support & help**. It opens an email to support@viewzar.com with the subject "Support Request" and your account name already filled in, so we know who is writing.
- **Not signed in:** email support@viewzar.com. For brand enquiries, you can also use [List your brand](/list-your-brand) or info@viewzar.com.

Include the link to the campaign or submission you are asking about. It saves a round of questions.

## Request a feature

Open the profile menu and choose **Request a feature**. It opens an email with the subject "Requesting a New Feature". Tell us what you are trying to do and why. We read every request.

## Disagreeing with a decision

If a reel was rejected or disputed and you think it was wrong, see [Disagreeing with a decision](/help/disagreeing-with-a-decision).