# Frequently asked questions

Short answers to the questions people ask most, each linking to the full article.

## Creators

- **How much do I earn?** Verified views × the campaign rate ÷ 1,000, minus the 10% platform fee. See [How earnings are calculated](/help/how-earnings-are-calculated).
- **What is Viewzar's cut?** 10% of earnings. See [The platform fee](/help/platform-fee).
- **When do I get paid?** Each day's earnings are released after a 15-day hold, then paid in the daily payout once your payable balance reaches ₹500. See [Getting paid](/help/getting-paid).
- **How long does review take?** The brand has 48 hours; no answer means approved. See [How long review takes](/help/review-times).
- **How do I submit a reel?** Click **+ Submit** at the top right. See [Submit a reel](/help/submitting-a-reel).
- **Where are my submissions?** My submissions, in the left menu. See [Submission statuses](/help/submission-statuses).
- **Where are my earnings?** Earnings, in the left menu, and the totals on your Dashboard. See [Your Earnings page](/help/earnings-page).
- **Can I use more than one Instagram account?** Yes, as many as you run. See [Register your Instagram accounts](/help/register-instagram-accounts).
- **Can I fix a mistake in a submission?** Yes, for 24 hours or until the brand approves it. See [Edit or delete a submission](/help/edit-or-delete-a-submission).
- **Do I need Pro?** No. See [Viewzar Pro](/help/viewzar-pro).

## Brands

- **What do I pay?** Your rate per 1,000 verified views on reels you approve. See [Fees and pricing](/help/fees-and-pricing).
- **How do I add money?** Online, or by payment link or bank transfer. See [Add money to your wallet](/help/adding-money).
- **Can I get unused money back?** Yes, unspent own money within 30 days of a top-up. See [Refunds](/help/refunds).
- **Do I choose the creators?** No. Creators in your niches book the campaign; you approve each reel against your brief. See [Approve or reject reels](/help/approving-reels).
- **What if views look fake?** Raise a dispute while the earnings are in hold. See [Dispute a reel](/help/disputing-a-reel).

## Account

- **How do I change my username?** My account. See [Change your username](/help/change-username).
- **I forgot my password.** See [Reset your password](/help/reset-password).